ph794 Privacy Policy

ph794 is an online gaming platform operating at ph794.net, providing casino games, slots, bingo, and related entertainment services to eligible Filipino players. ph794 acts as the personal information controller (PIC) in respect of the personal data it collects from users of the platform, as defined under the Philippine Data Privacy Act of 2012.

As a personal information controller, ph794 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

ph794 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Certain data processing activities are carried out to fulfil ph794's obligations under PAGCOR's licensing and compliance framework.

ph794 collects the following categories of personal data from players and platform visitors. We collect only what is necessary for the purposes described in this policy.

ph794 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or regulatory compliance, in which case your explicit consent will be sought.

ph794 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access ph794.net, including through cookies, web beacons, and server logs. See Section 7 for details on our cookie practices.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, Maya, and banking partners. All third-party data sources are contractually bound to comply with applicable data protection law.
• Regulatory sources: In limited circumstances, ph794 may receive data from PAGCOR or other regulatory bodies as part of its compliance obligations.

ph794 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your ph794 account, including password resets and account recovery.
• Identity and age verification: Confirming that you meet the 21+ age requirement and verifying your identity as required by PAGCOR regulations.
• Payment processing: Facilitating deposits and withdrawals through approved Philippine payment channels including GCash, Maya, and bank transfers.
• Game operation: Delivering casino games, slots, bingo, and other gaming services; maintaining accurate game records; resolving disputes.
• Regulatory compliance: Meeting ph794's obligations under PAGCOR's licensing framework, the Anti-Money Laundering Act (AMLA), and other applicable Philippine law.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour; administering deposit limits, session controls, and self-exclusion requests.
• Customer support: Responding to your queries, complaints, and feedback in a timely and effective manner.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform security and fraud prevention: Detecting and preventing unauthorised access, fraud, money laundering, and other prohibited activities.
• Platform improvement: Analysing usage patterns to improve ph794's features, performance, and user experience.

Under the Philippine Data Privacy Act of 2012, ph794 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and ph794, including account management, game operation, and payment processing.
• Legal obligation: Processing required to comply with ph794's obligations under PAGCOR regulations, AMLA, RA 10173, and other applicable Philippine law.
• Legitimate interests: Processing necessary for ph794's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and certain optional features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ph794 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Service providers: Third-party vendors who process data on ph794's behalf, including KYC verification providers, payment processors (GCash, Maya, banking partners), IT infrastructure providers, and customer support platforms. All service providers are bound by data processing agreements that require them to protect your data and use it only for the purposes specified by ph794.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of ph794's business assets, your data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

ph794 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ph794.net. We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your language preferences, game settings, and other personalisation choices to improve your experience on ph794.
• Analytics cookies: Collect aggregated, anonymised data about how players use ph794.net, including pages visited, time spent, and navigation paths. This data helps ph794 identify areas for improvement and optimise platform performance.
• Security cookies: Help ph794 detect and prevent fraudulent activity, unauthorised access, and other security threats.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of ph794.net. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set.

ph794 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA compliance obligations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLA record-keeping requirements.
• Gaming records: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Communications data: Support correspondence and chat logs retained for two (2) years from the date of the last interaction.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or anonymised.

When personal data is no longer required, ph794 will securely delete or anonymise it in accordance with industry-standard data destruction practices. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

ph794 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and ph794.net is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including financial information and identity documents, is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to ph794 personnel and service providers who require it to perform their duties. All access is governed by role-based permissions and logged for audit purposes.
• Network security: ph794's infrastructure is protected by firewalls, intrusion detection systems, and regular vulnerability assessments.
• Incident response: ph794 maintains a data breach response plan. In the event of a personal data breach that poses a real risk to your rights and freedoms, ph794 will notify the National Privacy Commission and affected individuals within the timeframes required by RA 10173.
• Staff training: All ph794 personnel with access to personal data receive regular data privacy and security training.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ph794. To exercise any of these rights, contact our Data Protection Officer at the details provided in Section 13.

ph794 will respond to all data privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. ph794 will not charge a fee for handling rights requests unless they are manifestly unfounded or excessive.

ph794 is strictly an adults-only platform. Access to ph794 is prohibited for individuals under 21 years of age, in accordance with Philippine gaming regulations administered by PAGCOR. ph794 does not knowingly collect personal data from individuals under 21.

If ph794 discovers or has reasonable grounds to believe that personal data has been collected from an individual under 21, the relevant account will be immediately suspended, all associated data will be deleted or returned in accordance with applicable law, and any deposits will be refunded.

If you are a parent or guardian and believe that a minor has registered on ph794, please contact our support team immediately at [email protected] so that we can take prompt action.

ph794 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players by email or through a prominent notice on ph794.net at least fourteen (14) days before the changes take effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this policy periodically to stay informed about how ph794 protects your personal data. Your continued use of ph794 following the effective date of any revision constitutes your acknowledgement of the updated policy.

If you disagree with any changes to this Privacy Policy, you may close your ph794 account by contacting customer support. Account closure does not affect ph794's right to retain data as required by applicable law and regulatory obligations.

ph794 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this policy, please contact the ph794 DPO directly.

Data Protection Officer email: [email protected]

General support email: [email protected]

ph794 aims to acknowledge all privacy-related enquiries within five (5) business days and to resolve them within thirty (30) days. If you are not satisfied with ph794's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

You may also review our Terms & Conditions and Responsible Gaming pages for additional information about your rights and obligations as a ph794 player.